FAQ's
Frequently Asked Questions (FAQ)
Shipping and Delivery
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How long does it take to receive my order?
- Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-3 business days and delivered within 5-7 business days for standard shipping.
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Do you offer international shipping?
- Yes, we offer international shipping to select countries. Shipping times and rates will vary depending on your location.
Product Information
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What payment methods do you accept?
- We accept major credit cards, UPI(Visa, Paytm, Phonepe, Mastercard, American Express) as well as PayPal for online orders.
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Can I return or exchange an item?
- Yes, we have a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for detailed instructions.
Account and Ordering
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How can I track my order?
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can also track your order directly on our website by logging into your account.
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I forgot my password. How can I reset it?
- You can reset your password by clicking on the "Forgot Password" link on the login page. Follow the instructions provided to reset your password.
General Inquiries
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How can I contact customer support?
- For any questions or concerns, please feel free to contact our customer support team at sainathh5959@gmail.com.
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Do you offer gift cards?
- Yes, we offer gift cards that can be purchased online and used for any product on our website. Gift cards are available in various denominations.
Privacy and Security
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Is my personal information secure?
- Yes, we take the security of your personal information seriously. We use industry-standard encryption technology to protect your data and ensure a secure shopping experience.
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Do you share my information with third parties?
- We respect your privacy and do not share your information with third parties for marketing purposes. Please refer to our Privacy Policy for more details.